Last updated: April 2025
NexDepot (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
What We Collect
When you use NexDepot, we may collect:
- Name, email address, and phone number
- Company name, trade licence number, and VAT/tax certificate (for business accounts)
- Delivery address
- Payment information (processed securely via Stripe — we do not store card details)
- Order history and account activity
How We Use Your Data
We use your information to:
- Process and fulfil your orders
- Contact you regarding your order status and delivery
- Issue VAT invoices and maintain required business records
- Improve our platform and customer experience
- Comply with UAE legal and regulatory requirements
Data Sharing
We do not sell your personal data. We may share it with:
- Our logistics team for delivery coordination
- Payment processors such as Stripe for secure transaction handling
- Government authorities if required by UAE law
Data Retention
We retain your data for as long as your account is active, and as required by UAE commercial and tax regulations.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data (subject to legal retention requirements)
To exercise any of these rights, contact us at info@nexdepot.com.
Cookies
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences in your browser settings.
Contact
For any privacy-related queries, contact us at info@nexdepot.com.
